Corporations: Success Stories
Literacy Development in the Corporate Environment
As Donna Geiss prepared her presentation, she thought about the benefits her company had received from getting involved in employee literacy: higher retention rates, higher levels of job satisfaction on the surveys, lower levels of stress reported by employees, higher rates of internal promotion, and the recent press about helping their community. These would be the feature benefits in her presentation.
What were the costs? Of course, the family plan license cost; but, that was minor compared to most benefits. It had felt like a risk to get involved in yet another issue. Her HR department had plenty to do, especially with the pandemic still active. But getting involved in helping employees with their families had gone over so well. Hard to see it as a risk anymore.
Why had it worked? It started as a children’s aid program: help your kids make up for pandemic learning loss through family learning software. There had been some pushback – some parents said that they, “didn’t want another job.” Non-parents didn’t see what was in it for them. It wasn’t until some of the parents tried it with their kids that they saw the potential benefits from the adult literacy program for themselves. It look even longer for the word to get out that employees were using the software themselves, and that it helped them at work. It went over the hump when her department set up some tablets in the cafeteria to try the software on work time. Amazing what people will do to avoid their own jobs – but, it worked – now they’re hooked…
Where does it go from here? Once everybody is reading at an eighth grade level, job training programs will fill up. Management training programs are likely to see an influx. Hopefully, people will use their analytical reading and writing skills to improve company processes. Could they replace some of the training videos with text? Maybe.
What would we do with a truly educated workforce? Donna could hardly wait to find out.
Family Literacy and Corporations
According to smallbusiness.chron.com, the large number of people at or below basic skills levels costs United States businesses and society at least $225 billion annually. Businesses lose valuable work time providing basic skills training, including English-as-a-second-language, to workers. Workers who cannot read and interpret basic signs and instructions compromise safety, slow production and cause errors that affect profits, customer satisfaction, and compliance with laws and regulatory requirements.These low reading levels also affect the ability of workers to communicate with each other and function as teams.
The research is clear on what the problem is and what the benefits are to corporations who solve the problem. But what about ROI? A study features the results for three different employers, tracking what they spent on improving literacy among their employees and the calculate ROI for each corporation:
- Intercast & Forge: a metals manufacturer -> 163%
- Hawksbury Gardens Aged Care Facility: an aged care provider -> 118%
- TasWater: utilities organization -> 102%
Even these successful investments cost hundreds or thousands of dollars per employee. But the Family Learning Company offers a much simpler-to-implement and less expensive path to increased employee literacy: family literacy software for your employees and their children. Imagine what your ROI would be on a one-time investment of $120 per employee to purchase a Family Literacy software program from The Family Learning Company.
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